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Retain by TrueML Products' Blog

A blog about shaping the future of digital customer engagement
with today's actionable insights.

Neobank Reduces Cost, Improves Performance: Retain’s Digital-First Approach Beats Call-and-Collect

Retain’s digital-first collection strategy helped a Neobank improve repayment performance for past-due customers.

Matt Kulik August 13, 2025

Why Switch from Initial Demand Letters to Electronic Validation Notices? Compliance, Cost, and Consumer Preferences

Learn why your business should consider switching from IDLs to EVNs and how it improves the collection process.

Matt Kulik August 13, 2025

Engage Customers Better in their Preferred Language with Retain

Retain helps optimize your digital communication strategy by having the capability to send communications in multiple languages.

Matt Kulik August 13, 2025

Credit Unions Face Challenges—and Opportunities—Engaging Past-Due Members

Credit unions face unique challenges when trying to engage with past-due customers. Learn Retain can help credit union navigate these issues.

Matt Kulik August 13, 2025

What Can Today’s Economic Conditions Tell Us About the Outlook for 2024?

How is the economic climate influencing consumer trends in 2024? Get insight from Ohad Samet, CEO and Founder of TrueML.

Matt Kulik August 13, 2025

Financial Wellness Month: How to Support Your Customers’ Financial Wellness Year-Round

January is National Financial Wellness Month and has a big impact on the collections industry. Learn more about this important holiday.

Matt Kulik August 13, 2025

Cut Through the Communication Clutter This Holiday Season

Your collections communications have a harder time breaking through on the holidays. See how your business can improve their engagement.

Matt Kulik August 13, 2025

Is Your Delinquent Customer Communication Strategy Ready for 2024? Top 5 Reasons to Get Started Now

Is your delinquent customer communication strategy ready for the new year? Learn tips to improve it’s performance.

Matt Kulik August 13, 2025

Retain Delivers Powerful Digital-First Engagement Enabling

Retain is a white-label SaaS tool that automates digital communications. Learn more about the platform today.

Matt Kulik August 13, 2025

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Retain (Saas) is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications
and keep your headcount low.

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