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Retain by TrueML Products' Blog

A blog about shaping the future of digital customer engagement
with today's actionable insights.

Make the Most of Tax Season with Digital Engagement for Delinquent Customers

Is your collection strategy ready to make the most of tax season? Learn how your business can engage consumers who are ready to repay.

Matt Kulik August 13, 2025

Reduce Costs While Collecting More With Retain’s Digital-First, Multi-channel Strategies

Gain helpful insight into how consumers prefer to be contacts and why honoring trends is a win-win for both your customers and business.

Matt Kulik August 13, 2025

Help Delinquent Customers Prioritize Repayments Post-Holidays

As consumers carry over debt to through the new year, the right engagement strategy can lead to more repayments. Learn more today.

Matt Kulik August 13, 2025

Integrating Your Phone-Based Operations with Retain’s Digital Outreach for Optimal Engagement

Every consumer prefers to have a customized experience. Read how Retain can help balance out your collections strategy.

Matt Kulik August 13, 2025

4 Ways to Optimize Your Operations Budget in 2025 with Retain’s Digital Delivery SaaS Solutions

Learn about the benefits your business can expect when your digital communications are automated by Retain.

Matt Kulik August 13, 2025

AI in Action: Innovative Use in Debt Collection

Get insights on how AI is transforming the debt collection industry from a webinar hosted by Thomas Overton, Chief Product & Tech Officer at TrueML.

Matt Kulik August 13, 2025

Demystifying Consent: How to Compliantly Send Digital Debt Collection Communications to Consumers

It’s not easy sending emails and text to consumers in debt. Learn about all the rules that your business has to follow right here.

Matt Kulik August 13, 2025

From Summer Vacations to Back-to-School, Consumer Debt is Rolling Over—Catch Customers Before Deeper Delinquency

As consumers face lingering debt, effective communication from businesses is key. Learn how to talk to delinquent customers today.

Matt Kulik August 13, 2025

Avoid the Forever Stamp Cost Bump and Engage Delinquent Accounts Better Digitally

The cost of the Forever Stamp has increased, driving up the price of sending MVNs. Learn how to navigate this challenge.

Matt Kulik August 13, 2025

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Retain (Saas) is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications
and keep your headcount low.

Latest Posts

What You Need to Know About the Current State of Medical Debt
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What Does the Future of Debt Recovery Look Like?
Navigating the Rising Costs of Forever Stamps & Its Impact on MVNs

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